Frequently Asked Questions
Delivery
How long does delivery take?
We deliver within 3-7 business days after your order. You will receive a confirmation email with tracking information once your package is on its way.
Is my order delivered for free?
Yes, we offer free shipping on all orders.
Which countries do you deliver to?
We deliver throughout Europe.
Returns
Can I return my order?
Yes, you can return your order within 14 days of receipt. Return shipping costs are at the customer's expense.
How do I send a product back?
Contact us via our contact page with your order number. We will then send you the return instructions.
When will I receive my refund?
After receiving and inspecting your return, we will process the refund within 5 business days.
Products
Are your products authentic?
Yes, all products we offer are 100% authentic and sourced from reliable suppliers.
What types of fishing products does Zavory offer?
We sell almost everything you need for fishing, from lures, hooks and lines to rods, reels, tackle and other fishing accessories.
How do I choose the right lure?
It depends on the fish you're targeting and the water conditions. We offer different sizes, colors and styles to help you find the right lure for your next catch.
Order & Payment
Which payment methods do you accept?
We accept all common payment methods, including Klarna, credit card and PayPal.
Can I still cancel my order?
Please contact us as soon as possible. As long as the order has not yet been shipped, we can cancel it.